Airtel launches *121# Digital Care in Hindi

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26 Jun, 17 11:42
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Udaipur: Bharti Airtel ("Airtel"), India's largest telecommunications services provider announced the launch of *121# Digital Care platform in Hindi, making the platform much more accessible for millions of Airtel prepaid mobile customers across the country. This is yet another industry first from Airtel to empower customers and deliver best-in-class service experience. *121# Digital Careis a quick and easy to useplatform for Airtel prepaid customers to get basic information like balance amount/recharge validity/ details of last few transactions etc. In addition,information relating to ongoing offers can be accessedvia this platform and customers can also activate/deactivate value added services on their own.Customers simply need to dial *121# from their mobile phones and access an easy to navigate menu on their mobile screens to get their account related information in a matter of seconds. No need to wait to speak to a customer care executive or visit an Airtel retail store for basic queries.
*121# Digital Care facility is completely free of cost and does not require a data connection. It can be accessed via all smartphones and feature phones with regional language support.

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